We'd Love to
Hear From You
Have a question, found a bug, or want to discuss enterprise plans? We'd love to hear from you.
Send us a message
Fill out the form below and we'll get back to you as soon as possible.
support@codeagento.com
Response Time
We typically respond within 24 hours. Team plan members get priority support with 4-hour response.
Before You Reach Out
These resources might have the answer you're looking for.
What Developers Say About Our Support
Real experiences from our community.
“I reported a complex bug and the CodeAgento team had a fix deployed within hours. Their support is genuinely world-class.”
David Kim
Senior Developer at Notion
“The enterprise onboarding process was seamless. They set up SSO, configured our team workspace, and had us productive in under a day.”
Rachel Torres
VP of Engineering at Loom
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Your messages are encrypted and never shared with third parties.
24-Hour Response
Every inquiry gets a human response within one business day.
10K+ Developers
Join a growing community of developers building with CodeAgento.
Frequently Asked Questions
Common questions about contacting us and getting support.
How quickly do you respond?+
We aim to respond to all inquiries within 24 hours. Team and Enterprise plan members receive priority support with a 4-hour response time during business hours.
How do I report a bug?+
Select 'Bug Report' from the topic dropdown in the form above and describe the issue in detail. Including steps to reproduce, screenshots, and your browser/OS info helps us investigate faster.
Do you offer phone support?+
We don't currently offer phone support. All support is handled via email, the contact form, and our Discord community. Enterprise customers can request dedicated Slack or Teams channels.
How can I request a new feature?+
Use the contact form with 'Feature Request' selected, or join our Discord community to discuss ideas with the team and other developers. We prioritize based on community demand.
What are your support hours?+
Our team is available Monday through Friday, 9am–6pm EST. Discord community support is available 24/7 from fellow developers.
Do you offer enterprise support?+
Yes! Enterprise plans include dedicated account management, custom SLAs, SSO integration, and priority support. Contact us to discuss your organization's needs.
Still Have Questions?
Can't find what you're looking for? Our team is happy to help. Reach us at support@codeagento.com or join our Discord community.